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Accessibility Statement

Effective September 28, 2026 · Version 3

Amazing Cruises wants everyone to be able to explore cruises and reach an advisor, including people who use assistive technology.

Our standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium. We are working toward full conformance and review new features against it before they go live.

What we have done

  • Structured pages. Pages use headings, landmarks and lists in a logical order, so screen readers and other tools can navigate them. A "Skip to main content" link is the first thing on every page.
  • Text alternatives. Images we manage carry text descriptions. Purely decorative images are marked so assistive technology skips them.
  • Keyboard access. Menus, the account menu, search, forms and the cookie banner work with a keyboard alone, with a clearly visible focus indicator. Menus and pop-up forms close with the Escape key, and focus returns to where you were.
  • Readable design. Text and controls are chosen for readable contrast, and pages reflow to fit small screens and zoom.
  • Clear choices. In the cookie banner, Accept and Reject are the same size and equally easy to reach.
  • Simple sign-in. My Amazing Cruises has no passwords to remember; you sign in with a code sent by email.
  • Accessible brochures. Sailing brochures (PDF) are tagged for screen readers, and each has a web-page version (the "View as a web page" link) that may be easier to use with some assistive technology.
  • Several ways to reach us. Phone, text, WhatsApp, email and a web form, so no one depends on a single channel.
  • No overlay widgets. We build accessibility into the site itself rather than adding a third-party overlay.

How we tested

We check the site with automated accessibility tools, by using it with a keyboard alone, and at screen widths down to 320 pixels and at high zoom. We repeat these checks when we add or change features.

Known limitations

  • Content from cruise lines. Some ship photographs, deck plans and descriptions come from the cruise lines and may not have complete text alternatives. We add descriptions where we can, and an advisor can describe any ship, suite or deck plan to you.
  • Cruise line codes and abbreviations. Some pages show information exactly as the cruise lines supply it, such as itinerary details and suite codes, and it may include abbreviations that are not spelled out. Ask us and we will explain anything that is unclear.
  • Security check. Our forms and sign-in use Cloudflare Turnstile to block automated abuse. It normally works invisibly, but on rare occasions it may ask you to tick a box, which is provided by Cloudflare. If that step causes difficulty, call or text us and we will help directly.
  • Wide tables. On small screens, wide tables, such as the suite list on a ship page, scroll sideways inside their own box.
  • Links to other sites. Cruise line websites and WhatsApp are outside our control and follow their own accessibility practices.

Tell us about a problem

If something on the site is hard to use, or you would like information in another format, please tell us and we will help:

  • Email: alerts@amazingcruises.com
  • Phone: (800) 637-4680
  • Web form: Contact Us

Please include the page address and a short description of the difficulty. We reply within two business days, and an advisor can always give you any information from the site by phone or email in the meantime.

About this statement

This statement was last reviewed on the date above. We post each update here and keep earlier versions available through the "Previous versions" link.

Amazing Cruises, Inc., 1000 5th Street, Suite 200, Miami Beach, FL 33139, United States.

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